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Public Works
Bill Due Dates
Water bills are due on the 15th of every month before 5 pm to avoid the 10% penalty. Penalties are added at 5 pm on the 15th. Bills must be paid by 5 pm on the 25th of each month to avoid being disconnected. We will no longer honor payments in the drop box after 5 pm on the 25th.
Should you have specific questions regarding your bill or service, please feel free to call Town Hall at 704-263-4779.
Utility Service
New residents can set up utilities by completing the Utility Service Application (PDF).
Trash Service
Trash service is provided by Waste Connections. Should you have any questions regarding your service or a missed pick-up, please call Waste Connections (formerly Advanced Disposal) at 704-596-9428. Missed pick-ups must be reported within 24 hours.
Public Works Documents
- 01-08-2018 Coin Acceptance Policy (PDF)
- 2019 Annual Drinking Water Quality Report (PDF)
- 2020 Annual Drinking Water Quality Report (PDF)
- 2021 Annual Drinking Water Quality Report
- 2021 Recycle Schedule (PDF)
- 2022 Recycle Schedule (PDF)
- Annual Wastewater Collection System Report FY2020 Completed (PDF)
- Annual Wastewater Collection System Report FY2021 Completed (PDF)
- Backflow Test Form (PDF)
- Bank Draft Authorization Agreement (PDF)
- Citizen's Guide to Stormwater (PDF)
- Fats, Oils and Greases Information (PDF)
- Fiscal Year 2021 to 2022 Water and Sewer Fee Schedule (PDF)
- Fiscal Year 2022 to 2023 Water and Sewer Fee Schedule (PDF)
- Water and Sewer Rates (PDF)
- WATER AND SEWER TAP - IMPACT FEES SCHEDULE. 12.5.2022
- Water/Sewer/ Sanitation Rates_7.1.2022