I live near a sewer pump station. What should I do if the alarm goes off?

There is an emergency number posted on the fence at the pump station for you to call. It is 704-201-3992.

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1. I live near a sewer pump station. What should I do if the alarm goes off?
2. Who do I report street lights that have stopped working?
3. How should I report potholes?
4. How do I report water or sewer emergencies after hours?
5. How do I report a water or sewer problem during normal business hours?
6. What are your hours of operation?